September 24, 2018
Our offer of second-hand market is not the result of a coincidence: we work this division with a lot of attention
One of the services that we are most proud of, is our used equipment division. Having a portfolio between 200 to 250 used cranes is a demanding job, both in terms of dedication and “kow-how” and economicaly, but it gives us a great satisfaction to be able to offer a viable option to our customers. Because when you buy a new crane, it can be customized, but finding a used crane in good condition and with all the requirements that a new crane would have, it’s not so easy. In the section of this month, we will talk about how we carry out this service.
On one hand, there is the choice of equipment and its purchase: it is difficult to find second-hand equipment that can work as if they were practically new. This work requires valuing many equipment, analyzing them, seeing technically what state they are in and what repairs or improvements they will need to cover the needs of our customers.
At this point we separate the equipment into two groups: non-reconditioned cranes that will be delivered in the condition in which they are, after notification to the customer, and reconditioned cranes that are mounted on the test bench to check and repair the possible breakdowns, go through the washing center and if the client wants it, we can paint them in the paint booth.
In the case of reconditioned cranes, we often find cranes in operation and in apparent good condition but they have some piece or component of wear that does not work properly, if it were not for the review of our technicians would be equipment that would give problems a few days later; this work is essential to be able to have a machine that works correctly since the first day.
The last step is the sale of the crane. For that service we have a commercial team trained to listen to the needs of the client and advise you about the best option for your project, introducing several models and trying to help you choose the most efficient equipment for your job.
We can’t forget all the administrative work that this market supposes, work that without a staff of total trust we would be impossible to assume.
For all the above, this month of September we wanted to explain how we handle this branch of our activity for all those who need a more economic crane but full warranty to work.
January 26, 2018
The spare parts service is an important section to which in Transgrúas we pay special attention, to guarantee the satisfaction of each and every one of our clients and to have a constant and direct contact with the needs...
March 26, 2018
The Bodywork Workshop is one of the departments that we are most satisfied with. Toady we will talk about both the human part, and the facilities and the service that is carried out by this department.
April 26, 2018
Caring for the perfect condition of the machine until delivery to the customer
One of the main philosophies of the Transgrúas brand, is to maintain a high level during all the process of the activity. From giving the...
June 18, 2018
Clients and commercial team speak the same language: between specialists they understand each other 100%
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September 21, 2017
One of our most important departments is after-sales service: with its advice and technical know-how they give our customers a safety that allows them to continue working with peace of mind and to have Transgruas as their...
February 25, 2019
My goal is to check that the different processes of the sale are done correctly and accompany the customer at all times so that he feels satisfied with both the quality of the machine plus the assembly and service that we...
April 25, 2019
Since 2009 we offer the possibility of subscribing a maintenance contract for any of the equipment that we commercialize. In this post we explain the advantages of having a revised machine and in correct order of operation