June 18, 2018
Clients and commercial team speak the same language: between specialists they understand each other 100%
In Transgruas we understand the importance of selecting a machine for each client. Among very wide ranges of products, abundant models and varieties of brands, in some cases it is a real challenge to choose the right equipment for each need and budget, that is why this time we will talk about the magnificent work done by our commercial department.
The phrase "each client is a world" is what our team of professionals of the commercial department applies every day, with each new client and with each requirement received, and that is for us the clients and their needs are priority, this is why our salespeople are highly trained on the technical features of our entire equipment catalog, in order to provide a full, reliable and personalized commercial advice for each client.
When a client looks for a equipment, we know their are specialist in their sector, they know exactly the needs their want to cover and what they would need so it can be completely covered; Our salespeople, on the other hand, are specialists in knowing the details of each team's performance, they know every technical aspect that can be adjusted for each need, and at this point the circle closes: our sales adviser on the exact model that the client you need to get 100% of the performance of it for the work you have to perform.
When Transgruas client arrives with a new requirement, the commercial process begins and ends "between specialists", this is how it is possible to carry the entire chain of the process of advice, purchase and delivery in a convenient and appropriate way, which satisfies the needs and retain our customers.
April 26, 2018
Caring for the perfect condition of the machine until delivery to the customer
One of the main philosophies of the Transgrúas brand, is to maintain a high level during all the process of the activity. From giving the...
March 26, 2018
The Bodywork Workshop is one of the departments that we are most satisfied with. Toady we will talk about both the human part, and the facilities and the service that is carried out by this department.
February 19, 2018
In 2018, Transgrúas celebrates four decades of fundation. It has been 40 years focused on customer service because their are the ones that have established us as a benchmark company in the merchandising , assembly, repair...
August 27, 2018
Whether by telephone or in person, the first contact with Transgrúas is usually through the receptionist.
May 24, 2018
All the work of a month, reflected in a single e-mail
We have been writing articles to prepare our Newsletter for a year, every month. We mark a deadline and the entire marketing team works to get the best possible information...