January 26, 2018
The spare parts service is an important section to which in Transgrúas we pay special attention, to guarantee the satisfaction of each and every one of our clients and to have a constant and direct contact with the needs and concerns that they may have.
With the different existing communication channels it is sought to give the best possible service to the customer that is looking for that spare part that it needs: one of the most important channels is the web in which work is still being carried out so that in its spare parts section it is possible to consult available parts in stock and consult its main characteristics. On the other hand, with the Transgrúas APP, this same information can be accessed from the mobile, with other channels available such as the direct email firstname.lastname@example.org or the direct telephone (+ 34) 697 43 73 36.
With the confidence that we work with the best brands and that we offer our customer an extensive service with recognized brands such as Fassi, Palfinger, Hiab ... we work to offer the best possible prices thanks to the negotiations carried out by the department and some agile deliveries through the experience that gives us 40 years processing requests with emergencies, in many cases. Also note that special prices are made per volume.
In the references with a higher turnover index, our aim is having a stock that ensures a faster delivery and therefore a better service. With this and the agreement with large transport companies such as DHL, UPS, MRW, SEUR ... we can also offer transport price as competitive as possible while streamlining the delivery periods on the other hand.
With regard to consumable spare parts (such as radio control batteries, chargers, cables, radiators for cranes, hydraulic pumps, etc.), we work with leading brands and also with cheaper "compatible brands".
With the communication channels described above it is about giving an answer as quickly as possible, with shipments from the factory in 2-3 days when they are urgent and with usual deliveries of 1 week approximately as long as the manufacturer has the piece in stock. On the other hand we work to offer very competitive prices on used spare parts of the best quality, in multiple brands.
A main value in Transgrúas is that we try to get involved in the project, advise our clients technically and objectively and provide them with the tools and information so they can make the best decisions always with the help of the after sales department for a better service.
We want to thank all the members for their effort and dedication, to make the effectiveness of our spare parts department possible.
April 30, 2019
Month of April of training in the Multitel Pagliero's headquarters in Italy and in Transgrúas Madrid and Barcelona
The first week of April, our workshop manager and his assistant were in a training course at Multitel...
March 27, 2019
One of the biggest challenges we have faced in recent years has been to plan the succession of the workshop manager of Transgrúas, who will be working in the company for 39 years
With the aim of continuing to provide...
September 24, 2018
Our offer of second-hand market is not the result of a coincidence: we work this division with a lot of attention
One of the services that we are most proud of, is our used equipment division. Having a portfolio between...
April 26, 2018
Caring for the perfect condition of the machine until delivery to the customer
One of the main philosophies of the Transgrúas brand, is to maintain a high level during all the process of the activity. From giving the...
June 23, 2017
In the section of equipment we want to present you to the part of the personnel of assembly of machines, linked with the technical section to thank and to explain the work that they do on a daily basis.
October 20, 2017
In this section we want to talk about a very important department that directly affects one of the main values that our company has: to deliver any equipment with the shortest possible time, the best conditions of...